Hotel Policies – A Guide to Your Stay At The Charleston Place
Last Updated: April 20, 2023CHECK IN: 4:00PM CHECK OUT: 12:00PM
CANCELLATION POLICY:
Please note, our cancellation policy varies based on seasonality and package booked. It will be listed accordingly in the booking engine and in your confirmation email. To cancel or modify your reservation, please call 800-611-5545.
DEPOSIT:
No deposit required, credit card to guarantee
PET POLICY:
Pets of all shapes and sizes are welcome at The Charleston Place. Please let our reservations team know if you plan on bringing your furry friend so we can ensure that they are well taken care of. Pets are not permitted in the restaurants and bars, and unattended in the guest rooms. Pet sitters are available through the concierge.
ROLLAWAY BEDS:
Rollaway beds are available (based upon availability)
THIRD/FOURTH PERSON FEE (21 and up): $50 per person, per night
EARLY DEPARTURE FEE: One night room and tax penalty
NO SHOW:
Full cost of stay applies as penalty
TAXES:
Room tax effective May 1, 2020: 14% room tax, $2.28 city destination fee per night
GROUP BOOKINGS:
Ten or more rooms is considered a group and should be directed to sales department at sales@charlestonplace.com
TRANSPORTATION:
The hotel can arrange private car pickup with signage, please contact us directly for more information.
PARKING:
The Charleston Place offers valet parking only. Valet parking is $45 per night. The hotel has three electric car stations for Valet use only: two Tesla and one universal. For non-valet, a City of Charleston parking garage is located adjacent to the hotel, accessible from the hotel’s Meeting and Hasell Street entrances.